Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from HisLegend.com (“we,” “us,” or “our”).


SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email Marketing: We may send you emails about our store, new products, and updates if you have purchased from us or signed up for our newsletter.


SECTION 2 – CONSENT

How do you give consent?

When you provide us with personal information to complete a transaction, verify your payment method, place an order, arrange for delivery, or return a purchase, we imply that you consent to us collecting and using it for that specific purpose only.

If we request your information for any secondary reason, such as marketing, we will ask for your expressed consent or provide you with the option to decline.

How do I withdraw my consent?

If you change your mind after opting in, you may withdraw your consent at any time by contacting us at support@hislegend.com.


SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

Payment: If you use a direct payment gateway to complete your purchase, your credit card data is encrypted and handled according to the Payment Card Industry Data Security Standard (PCI-DSS). Your data is stored only as long as necessary to complete your transaction, after which it is deleted.


SECTION 4 – THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your personal information to the extent necessary for them to perform their services.

However, certain third-party service providers, such as payment gateways and shipping services, have their own privacy policies. We recommend reviewing their privacy policies to understand how your information will be handled.

Location-Specific Data: If a third-party provider is located in a different jurisdiction than you, your personal information may be subject to the laws of that jurisdiction.

Links: When you click on links within our store, they may direct you to external websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

Google Analytics: We use Google Analytics to help us understand who visits our site and which pages are accessed.


SECTION 5 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

If you provide credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of electronic transmission is 100% secure, we comply with PCI-DSS requirements and follow additional industry standards.


SECTION 6 – COOKIES

We use cookies to optimize your experience on our website. Below are examples of cookies we use:

Cookie Description
_session_id Unique token, sessional; stores information about your session (e.g., referrer, landing page).
_shopify_visit No data held; persistent for 30 minutes; tracks store visits.
cart Unique token, persistent for 2 weeks; stores cart contents.
PREF Set by Google; tracks visitors and their location.

You may opt out of cookies by adjusting your browser settings.


SECTION 7 – HANDMADE AND PERSONALIZED PRODUCTS

  • These items cannot be returned or refunded once production has started or the product has been delivered, as they are customized to your specific request.
  • Exceptions for Refunds:
    • 100% Refund Before Production: If you request a refund within 24 hours of placing the order and production has not started, we will process a full refund. Contact us at support@hislegend.com.
    • 100% Refund for Damaged or Defective Items: If the product is damaged during shipping or has manufacturing defects, we will issue a full refund or replacement. Please provide supporting images of the issue.

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any of your minor dependents to use this site.


SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. If significant changes are made, we will notify you to ensure you are aware of what information we collect, how we use it, and under what circumstances we disclose it.


QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have, or if you have questions about this Privacy Policy, please contact us at:

  • Email: support@hislegend.com
  • Address: 1942 Broadway Ste 314C, Boulder CO 80302, US
  • Working Hours: 8 a.m. to 7 p.m., Monday through Saturday